Transparent IT Pricing

No hidden fees, no surprises. Choose the plan that fits your business needs with predictable monthly costs.

Essential Care

$99
per seat/month
6 hours support included
  • Business hours helpdesk (Mon–Fri, 8–5 AEST)
  • Microsoft 365 admin
  • Endpoint AV + patching
  • Basic monitoring & monthly report
  • 365 backup (Exchange, OneDrive, SharePoint)
  • Baseline email security (SPF/DKIM/DMARC)
  • Printer setup and management
  • Software license management
  • User account management
  • Email signature management
  • Basic password policy enforcement
  • Software installation and updates
  • Basic network printer troubleshooting
  • Monthly IT summary report
Get Started
Most Popular

Pro Care

$149
per seat/month
15 hours support included
  • Everything in Essential
  • Advanced email security (phishing/attachments)
  • RMM agent with proactive fixes
  • SLA: P1 1hr, P2 4hrs
  • Workstation + cloud backups
  • Monthly executive summary
  • Custom software management & support
  • Dark web monitoring
  • Security awareness training
  • Mobile device management (MDM)
  • Web filtering and content control
  • Quarterly business reviews
  • IT consulting hours (2 hours/month)
  • Power Platform administration
  • Advanced Teams administration
Get Started

Elite Care

$199
per seat/month
Unlimited support included
  • Everything in Pro
  • Extended hours (7am–7pm)
  • Advanced endpoint protection (EDR/XDR)
  • Quarterly vCIO reviews
  • Compliance assistance (ISO, APRA, PCI)
  • Security awareness training
  • 24/7 upgrade: +$20/seat/month
  • Disaster recovery planning
  • Vulnerability scanning
  • Performance optimization
  • Technology roadmapping
  • Vendor management
  • Executive dashboards
  • Change management
  • Uptime monitoring
  • Predictive analytics
Get Started

Additional Services

Enhance your IT care plan with these optional add-ons and services.

Service Description Pricing
DRaaS Backups Disaster Recovery as a Service with fast recovery times $5–$15/user/month
VoIP/UC (Teams Phone/3CX) Unified communications and phone systems $20–$40/user/month
24/7 Upgrade (Elite Care only) Upgrade Elite Care from 7am-7pm to 24/7 coverage $20/seat/month
Onsite Support On-site technical support and maintenance $120/hr (free callout)
Projects (Migrations/Moves) IT projects, migrations, and office moves $120/hr
Licensing Software licensing management and procurement Pass-through + margin

What's Not Included

To keep our pricing transparent, here's what's not included in our standard plans.

Unlimited Onsite

Onsite visits are charged separately at $120/hr (free callout)

Custom App Support (Essential Only)

Custom software support included in Pro Care and above

Personal Devices

Support for personal devices not covered under business plans

Hardware Costs

Hardware purchases and replacements are separate

Major Projects

Large-scale implementations and migrations are project-based

Third-Party Software

Licensing costs for third-party applications are separate

Ready to Get Started?

Contact us for a free IT audit and custom quote for your business.